We welcome all questions about purchase, order and after-sales service. we have friendly representatives ready to help you.
If you have any questions, please kindly visit our FAQ first. The Help Center provides answers to most common questions.
If you are considering a purchase
In case you have a question or need further information before placing an order, you can contact us at any given time via Livechat at the bottom right of the page, in case our Livesupport representative aren't available, you can send an E-Mail 24/7, we will get back to you as soon as possible.
If you have already made a purchase
Working Time: UTC 1AM to 11AM
Hong Kong Office Information
Company : DIY FASHION LIMITED
Registration Number: 1994949
Address : Unit D, 16/F, One Capital Place, 18 Luard Road, Wan Chai Hong Kong. (This is not return address)
United Kingdom Office Information
Company Name: HINOVATION LIMITED
Register Number: 13403207
Company Address: 309 Winston House 2 Dollis Park, London, England, N3 1HF(This is not a returning address)
Please do not send any return items to the address above, returns sent to this address cannot be processed.
If you need to return a product, please contact customer service by submitting a ticket.